Training
CCNP - Cisco Certified Network Professional - Voice

The CCNP certification recognizes the increased importance placed on IT professionals of today who are responsible for integrating voice technology into underlying network architectures. Individuals who earn a CCNP certification can help create an IP telephony solution that is transparent, scalable, and manageable.
Earning a CCNP certification validates a robust set of skills in implementing, operating, configuring, and troubleshooting a converged IP network.

The certification content focuses on Cisco Unified Communications Manager (formerly Unified CallManager), quality of service (QoS), gateways, gatekeepers, IP phones, voice applications, and utilities on Cisco routers and Cisco Catalyst switches.

CCNP Voice Exams & Recommended Training
REQUIRED EXAM(S) RECOMMENDED TRAINING
642-437 CVOICE Implementing Cisco Voice Communications and QoS v8.0 (CVOICE v8.0)
642-447 CIPT1 Implementing Cisco Unified Communications Manager, Part 1 v8.0 (CIPT1 v8.0)
642-457 CIPT2 Implementing Cisco Unified Communications Manager Part 2 v8.0 (CIPT2 v8.0)
642-467 CAPPS Integrating Cisco Unified Communications Applications v8.0 (CAPPS v8.0)
642-427 TVOICE Troubleshooting Cisco Unified Communications v8.0 (TVOICE v8.0)

CCNP Voice certifications are valid for three years. To recertify, pass ONE of the following before the certification expiration date:

  • Pass any current 642-XXX professional level exam, or
  • Pass any current CCIE Written Exam, or
  • Pass the current CCDE Written Exam OR current CCDE Practical Exam, or
  • Pass the Cisco Certified Architect (CCAr) interview AND the CCAr board review to extend lower certifications Package pricing is available. Contact an IT Training Advisor for details.

Cisco Certified Network Professional Voice (CCNP Voice) validates advance knowledge and skills required to integrate into underlying network architectures. Furthermore, this certification validates a robust set of skills in implementing, operating, configuring, and troubleshooting a converged IP network. With a CCNP Voice certification, a network professional can create a collaboration solution that is transparent, scalable, and manageable. The CCNP Voice focuses on Cisco Unified Communications Manager (formerly Unified CallManager), quality of service (QoS), gateways, gatekeepers, IP phones, voice applications, and utilities on Cisco routers and Cisco Catalyst switches. Additionally, the integration and troubleshooting of Cisco Unified Communications applications are now covered in the CCNP Voice, specifically the Cisco Unity Connection and Cisco Unified Presence applications.
Prerequisites
Valid Cisco CCNA Voice or any Cisco CCIE certification can act as a prerequisite.

REQUIRED EXAM(S) RECOMMENDED TRAINING
642-437 CVOICE Implementing Cisco Voice Communications and QoS (CVOICE )
642-447 CIPT1 Implementing Cisco Unified Communications Manager, Part 1 (CIPT1 )
642-457 CIPT2 Implementing Cisco Unified Communications Manager, Part 2 (CIPT2 )
642-427 TVOICE Troubleshooting Cisco Unified Communications (TVOICE )
642-467 CAPPS Integrating Cisco Unified Communications Applications (CAPPS )
Train & Study

The best way to prepare for this certification is to take the Cisco-approved training:
Implementing Cisco Voice Communications and QoS (CVOICE)

Implementing Cisco Voice Communications and QoS (CVOICE) v8.0 teaches learners about voice gateways, characteristics of VoIP call legs, dial plans and their implementation, basic implementation of IP phones in Cisco Unified Communications Manager Express environment, and essential information about gatekeepers and Cisco Unified Border Element.

Implementing Cisco Unified Communications Manager, Part 1 (CIPT1)

Implementing Cisco Unified Communications Manager, Part 1 (CIPT1) v8.0 prepares you for implementing a Cisco Unified Communications Manager solution at a single-site environment.

Implementing Cisco Unified Communications Manager, Part 2 (CIPT2)

Implementing Cisco Unified Communications Manager, Part 2 (CIPT2) v8.0 prepares you for implementing Cisco Unified Communications solution in a multisite environment.

Troubleshooting Cisco Unified Communications (TVOICE)

Troubleshooting Cisco Unified Communications (TVOICE) v8.0 prepares network professionals with the knowledge and skills that are required to troubleshoot Cisco Unified Communications systems and solutions in enterprise, midmarket, and commercial deployments in single-site and multisite environments.

Integrating Cisco Unified Communications Applications (CAPPS)

Integrating Cisco Unified Communications Applications (CAPPS) v8.0 teaches learners the integration options of Cisco Unified Presence, Cisco Unity Express, and Cisco Unity Connection.

The following resources are suggested study supplements; they are not designed to serve as a complete self-study program.

  • CCNP Voice Syllabus
  • 642-437 CVOICE Exam Topics
  • 642-447 CIPT1 Exam Topics
  • 642-457 CIPT2 Exam Topics
  • 642-427 TVOICE Exam Topics
  • 642-467 CAPPS Exam Topics
  • Cisco Learning Network - A variety of self-study materials can be found here.

Community-Generated Content

CCNP Security Study Group

Learning Partner Content

Partners: Log in for Partner Education Connection (PEC) curricula.
Learning Partner Lounges - Find materials provided by Cisco Authorized Learning Partners.

 
Find More information at: https://learningnetwork.cisco.com/community/certifications/ccvp/syllabus