ITIL Training

Secnet Technologies is one of the leading training providers of ITIL courses at all levels. We customize and conduct Corporate trainings and Open-house workshops across India and overseas. Secnet Technologies'ss approved trainers ensure quality training and proven training methodology has ensured candidates grasping and thoroughly understanding the concepts leading to excellent pass rates.

List of training modules on ITIL 2011 Edition

  1. ITILĀ® Foundation 2011 edition

  2. ITIL 2011 Intermediate: Capability Stream
    1. Operation Support & Analysis
    2. Release Control & Validation
    3. Service Offering & Agreement
    4. Planning Protection & Optimization

  3. ITIL 2011 Intermediate: Lifecycle Stream
    1. Service Strategy
    2. Service Design
    3. Service Transition
    4. Service Operation
    5. Continual Service Improvement

  4. ITIL Managing Across Lifecycles
  • Introduction to ITIL Concepts, Terminology - Gain a high level overview of ITIL.
  • The Service Lifecycle - Understand the fundamental ITIL lifecycle stages, processes, functions, roles & responsibilities.
  • Service Strategy - How to align IT strategy with business goals and expectations.
  • Service Design - Transform business requirements into strategic solutions.
  • Service Transition - Manage change, risk, and quality assurance.
  • Service Operation - Establish & stabilize day-to-day business operations and customer expectations.
  • Continual Service Improvement - Strategize for overall process and service improvement.
  • Prepares participants to take and pass the ITIL Foundations Certification examination successfully.
  • Increase your visibility and become a more valuable member within your organization.
Our ITIL course is packed with stimulating discussions, lots of practical examples, and a real-life case study woven through the course to illustrate the concepts taught. The ITIL Foundations exam can be taken online or paper based and will be organization by Secnet Technologies Consulting Group

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